Poloniex Sign Up

How to Register and Verify Account in Poloniex


How to Register Account in Poloniex


How to Register a Poloniex Account [PC]

Step 1: Visit poloniex.com and click [Sign Up]

How to Register and Verify Account in Poloniex

Step 2: you will see The Sign Up page

1. Enter your Email Address
2. Set a login password
3. Confirm your Password
4. If you are invited by others, enter your referral code. If not, just skip this section.
5. Click to verify
6. Check By signing up I agree that I am 18 years of age or older, ...
7. Click [Sign up]

How to Register and Verify Account in Poloniex

How to Register and Verify Account in Poloniex

Step 3: Check your Email, and then click [verify my Email]
How to Register and Verify Account in Poloniex

How to Register and Verify Account in Poloniex

Congrats, Now you have finished registration your Poloniex account.
 

How to Register a Poloniex Account [Mobile]
 

How to Register a Poloniex Account [APP]

Step 1: Open the Poloniex App [Poloniex App IOS] or [Poloniex App Android] you downloaded, click [Settings].

How to Register and Verify Account in Poloniex


Step 2: Click [Sign Up]

How to Register and Verify Account in Poloniex


Step 3: you will see The Sign Up page

1. Enter your Email Address
2. Set a login password
3. Confirm your Password
4. If you are invited by others, enter your referral code. If not, just skip this section.
5. Click to verify
6. Check By signing up I agree that I am 18 years of age or older, ...
7. Click [Sign up]

How to Register and Verify Account in Poloniex How to Register and Verify Account in Poloniex

Step 4: Check your Email, and then click [verify my Email]
How to Register and Verify Account in Poloniex How to Register and Verify Account in Poloniex

Congrats, Now you have finished registration your Poloniex account.

Register via Mobile Web (H5)


Step 1: Open Poloniex.com on your phone, click [Get Started]

How to Register and Verify Account in Poloniex


Step 2: you will see The Sign Up page

1. Enter your Email Address
2. Set a login password
3. Confirm your Password
4. If you are invited by others, enter your referral code. If not, just skip this section.
5. Click to verify
6. Check By signing up I agree that I am 18 years of age or older, ...
7. Click [Sign up]

How to Register and Verify Account in Poloniex How to Register and Verify Account in Poloniex


Step 3: Check your Email, and then click [verify my Email]

How to Register and Verify Account in Poloniex How to Register and Verify Account in Poloniex

Congrats, Now you have finished registration your Poloniex account.
 

Download Poloniex App


Download Poloniex App iOS

1. Sign in with your Apple ID, open App Store.

How to Register and Verify Account in Poloniex


2. Select the search icon in the bottom right corner; or Click on this link then opened it on your phone: https://www.poloniex.com/mobile/download/inner

How to Register and Verify Account in Poloniex


3. Enter [Poloniex] in the search bar and press [search]; Press [GET] to download it.

How to Register and Verify Account in Poloniex

Download Poloniex App Android

1. Open Google Play, enter [Poloniex] in the search bar and press [search]; Or Click on this link then opened it on your phone: https://www.poloniex.com/mobile/download/inner
How to Register and Verify Account in Poloniex

2. Click [Install] to download it;

How to Register and Verify Account in Poloniex

3. Return to your home screen and open your Poloniex App to get started.


How to Verify Account in Poloniex


How to Complete your Account Verification

1. Visit Poloniex.com and sign in your account; If you havent had a Poloniex account, please click here.
  • Click to the upper - right icon
  • Click on [Profile]
How to Register and Verify Account in Poloniex

2.Click on [Get started] to begin the verification process. This will take you to your Personal Information page.
How to Register and Verify Account in Poloniex

3. Once you are on the Profile Information page, select your country/region, enter your first name, last name; Date of Birth, your Address, Postal code and your phone number. Then click on [Submit].
How to Register and Verify Account in Poloniex

4. Click [Start]
How to Register and Verify Account in Poloniex
5. Select your country/region and ID type
How to Register and Verify Account in Poloniex

6. Choose an upload method. We can take and upload photo via Mobile or using Webcam. Take upload photo for an example:
How to Register and Verify Account in Poloniex

7. We have two options to start to upload photo, you can enter your email to receive a link or scan QR code. We scan QR code for an example:
Note: Scan QR code using your mobile camera or QR code app and keep this page open while you are using your mobile.
How to Register and Verify Account in Poloniex

8. Click on [Start] to take photo of the front of ID card
How to Register and Verify Account in Poloniex

9.  Take a photo of the front of ID card. Then, click [Confirm]
How to Register and Verify Account in Poloniex

10. Click on [Start] to take photo of the back of ID card
How to Register and Verify Account in Poloniex

11. Take a photo of the back of ID card. Then, click [Confirm]
How to Register and Verify Account in Poloniex

12. Click [Start] to begin the facial recognition process.
How to Register and Verify Account in Poloniex

13. Please make sure to center your face within the frame and follow the on-screen instructions to complete the facial recognition scan. Please wait while the system processes your facial recognition. Once it is completed, you will have a verified account.

14. Now check your desktop to finish your verification process.
How to Register and Verify Account in Poloniex


How to Set Two-Factor Authentication (2FA) Verification

Step 1:
To begin, you will need to install an authenticator application on your phone, as Poloniex does not utilize SMS verification. Some options are:
Step 2:
Next, login to your Poloniex account. In the main menu at the top right corner of the page, select [2FA]
How to Register and Verify Account in Poloniex


How to Register and Verify Account in Poloniex

Step 3:
You’ll need to add a Poloniex account in your authenticator app. You can do that using either of these two methods:
How to Register and Verify Account in Poloniex

Step 4:
IMPORTANT: Safely store your backup code!
Save your backup code and QR code and put them in a safe place. If your phone gets lost, stolen, or erased, you will need this backup code to get back into your Poloniex account! 
How to Register and Verify Account in Poloniex
Without this backup code, the only way to regain access will be to open a support ticket and proceed through a manual 2FA disabling, which can be a lengthy process.


Step 5:
Your authenticator app will generate a passcode for one-time use for your Poloniex account. Go back to the 2FA page on the Poloniex website complete the following:
  1. Enter your password
  2. Enter the generated 6-digit code from your Authenticator app (a new one should be generated every 30 seconds)
  3. Click [Enable 2FA] button.
Youve successfully enabled 2FA! From now on, every time you log into your Poloniex account, you will be asked to enter your associated email address and password, followed by the randomly generated 6-digit code from your authenticator app.
How to Register and Verify Account in Poloniex
 

Frequently Asked Questions (FAQ) about Verification:


Incorrect Code 2FA Troubleshooting

The most common cause for "Incorrect Code" errors is that the time on your device is not synced correctly. To make sure that you have the correct time in your Google Authenticator app, follow the instructions for your operating system below.
On Android:
  1. Go to the Main Menu on the Google Authenticator app
  2. Select Settings
  3. Select Time correction for codes
  4. Select Sync now
How to Register and Verify Account in Poloniex 
On the next screen, the app will confirm that the time has been synced, and you should now be able to use your verification codes to sign in.
On iOS (Apple iPhone):
  1. Go to the Settings – this will be your phone’s system settings, not the Authenticator app settings.
  2. Select General
  3. Select Date Time
  4. Enable Set Automatically
  5. If it’s already enabled, disable it, wait a few seconds and re-enable
 How to Register and Verify Account in Poloniex

Two-Factor Codes - Need Reset

If you have already performed a time sync on your device, and are unable to find your 2FA backup code, you will need to contact our support team for further assistance.
Please reach out to us, and provide as much information as possible regarding your account in order to receive a fast 2FA reset. Information about your latest deposits, trades, balances, and account activity will be very helpful in confirming your identity.
 

Change Password

1. Visit Poloniex.com and sign in your account; If you havent had a Poloniex account, please click here.
  • Click to the upper - right icon
  • Click on [Profile]
How to Register and Verify Account in Poloniex

2.Click on [Change Password]
How to Register and Verify Account in Poloniex


3. Your will see The Change Password page:
  • Enter your old password
  • Enter your new password
  • Confirm your new password
  • Click [Change password]
How to Register and Verify Account in Poloniex 
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